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服务和支持 |
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关于硬件 |
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| 考勤系统 |
我们的BFLEX指纹机可以独立工作,无须任何外部的其他设备 .
并且我们BFLEX的所有设备都可以支持和PC的联网通讯,通讯方式包括 RS232 或者 RS485 或者 TCPIP .
所以如果你需要订购我们BFLEX的产品,必须明确你所需要的产品配置.( 有些项目无须TCPIP网络功能,
那你就可以订购普通的产品,无须IP网络功能的产品,那样可以帮你节约成本) |
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| 门禁控制系统 |
| 所有我们BFLEX的产品,都可以支持门禁功能. |
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| ● 关于软件 |
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We BFLEX developed the application software by ourselves since
10 years ago . What we can do more for you is on the customization
services.
So when you have any requirements, pls feel free to contact
with us. |
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FQA |
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| 1, The device can not work when plug in the power |
Firstly, you should check the adapter; the most
reason is on the power adapter.
If the power is right, please check the connector of the port.
If you check everything is ok, and the device still cannot work
or cannot be turned on, you can try to press the [POWER ON]
BUTTON, or the [RESET] BUTTON. |
| 2, The device has no response when the finger
press on the sensor |
| The most reason is that the finger is too cold
and too dryness. You should keep the finger wetness and warm.
Our biometrics arithmetic will verify only life finger. So if
the finger is too cold or too dryness, the system will match
it as the lifeless finger, so the device will has no response
when the finger is too cold or too dryness. And in the winter,
the weather is very cool and very dryness, so please keep the
finger warm and wetness, and then press your finger with more
little pressure, It will be ok. |
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